Terms of Use

Last updated: 19 October 2026

These terms apply to your use of freehandlogistics.com, which is run by Freehand Logistics Limited, a private limited company registered in England and Wales (company number 17032092), whose registered office is Office 6900, 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom. By using the website you agree to these terms.

Quotes

Sending a quote request through the website or WhatsApp does not create a booking. A job is only booked once we have confirmed the price, date and time with you directly. Please make sure the details you give us are accurate, as the price depends on them.

Using the website

You agree not to misuse the website, including by sending false or automated requests, trying to access areas that are not public, or interfering with how it works. We may limit features such as address suggestions if they are being overused.

Google Maps features

Address suggestions and our customer reviews are provided by Google Maps. By using these features you agree to be bound by the Google Maps / Google Earth Additional Terms of Service and acknowledge the Google Privacy Policy. Reviews are written by Google users and are not edited by us.

Content and links

The website's text, images and logo belong to Freehand Logistics Limited. Links to other sites, such as WhatsApp, Google Maps and Instagram, are provided for convenience; we are not responsible for their content.

Liability

We try to keep the website accurate and available but cannot guarantee it will always be error-free or uninterrupted. Nothing in these terms limits liability that cannot be limited under UK law, including for death or personal injury caused by negligence, or your rights as a consumer.

Your information

How we use your information is explained in our Privacy Policy.

Law and contact

These terms are governed by the law of England and Wales. Questions? Email enquiries@freehandlogistics.com.